Privacy Policy
Effective Date: July 12, 2026
Welcome to Roam to Room (“Roam to Room,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, provide information regarding possible rental properties, or inquire about our furnished accommodations.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect-For Tenants/Reservations
We may collect information that you voluntarily provide, including:
Name
Email address
Phone number
Mailing address (if applicable)
Reservation details
Travel dates
Number of guests
Property preferences
Any information you provide through our contact forms
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring websites
General geographic location
How We Use Your Information
For accommodations, we use your information to:
Respond to inquiries
Process reservation requests
Communicate before, during, and after your stay
Provide customer service
Improve our website and services
Personalize your experience
Send important reservation updates
Prevent fraud and unauthorized activity
Comply with legal obligations
If you subscribe to marketing communications, we may occasionally send promotional emails regarding special offers or new properties. You may unsubscribe at any time.
Booking Platforms
Depending on how you book your stay, your reservation may be processed through third-party booking platforms or payment providers. Those companies have their own privacy policies governing the information they collect and process.
We encourage you to review their privacy policies before completing a reservation.
Sharing Your Information
We do not sell your personal information. Each service provider is expected to protect your information appropriately.
We may share information only when necessary with trusted service providers, including:
Payment processors
Property management software
Cleaning and maintenance providers (only when necessary)
Identity verification services
Website hosting providers
Email communication services
Legal authorities when required by law
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember visitor preferences
Measure website traffic
Analyze visitor behavior
Improve marketing effectiveness
Most browsers allow you to disable cookies through your browser settings.
Information We Collect-For Property Owners/Landlords:
Property owner or company name
Contact person's name
Email address
Phone number
Property address
Property type
Number of units available
Rental rates
Lease terms
Whether subleasing or furnished housing is permitted
Property amenities
Photos or marketing materials submitted
Preferred communication methods
Any information submitted through partnership or property submission forms
How We Use Your Information
For property owners/landlords, we may use your information to:
Evaluate whether a property is a good fit
Contact owners regarding partnership opportunities
Schedule property tours
Negotiate lease terms and agreements
Maintain business relationships
Improve future partnership opportunities
Evaluate potential furnished housing partnerships
Review property opportunities
Verify property ownership or leasing authority
Respond to partnership inquiries
Maintain ongoing business communications
Improve our property acquisition process
Business Communications
Communications may be retained for business purposes.
For example: We may retain emails, messages, phone call records, and other communications between Roam to Room and property owners, landlords, apartment communities, or prospective business partners to document discussions, improve customer service, and maintain accurate business records.
Business Partner Information Sharing
Unlike guest information, landlord information (shared only as needed to evaluate or maintain a business relationship) may need to be shared with:
Leasing agents
Apartment management companies
Property owners
Real estate professionals
Contract service providers
Legal or accounting professionals when necessary
Property Submission Forms (may be used)
Information submitted through our Property Partnership, List Your Property, or Landlord Inquiry forms will be used solely for evaluating potential business relationships and communicating regarding partnership opportunities.
Confidentiality Statement
We treat business information provided by prospective property owners, apartment communities, and landlords with reasonable care. Except as required by law or as necessary to evaluate a potential partnership, we do not disclose confidential business information to unrelated third parties.
Marketing Communications
Landlords may sign up for updates.
If you inquire about partnering with Roam to Room, we may occasionally send information regarding our services, partnership opportunities, or company updates. You may opt out of these communications at any time.
CRM (Customer Relationship Management) system
A CRM (such as a contact management platform) MAY be used. Information submitted by prospective property owners or business partners may be stored securely in our customer relationship management (CRM) system to help us manage communications and partnership opportunities.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
Complete reservations
Maintain business records
Resolve disputes
Enforce our agreements
Comply with legal obligations
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing communications
Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for use by anyone under the age of 21, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Roam to Room
Website: https://www.roamtoroom.com
Email: info@roamtoroom.com
Phone: 983-225-0545
We will make reasonable efforts to respond to privacy-related inquiries promptly